On-site payments can be made in local francs or by local cheque only (no euros or dollars).
We do not accept credit card payments.
You may also pay in advance by bank transfer.
Cancellation and refund policy:
After payment, you may cancel your reservation with the following fees:
Cancellation 72 hours or more before the activity: full refund.
- Cancellation within 72 hours: 50% of the amount paid.
- Cancellation within 24 hours: no refund.
- No-show (or if the booked service is not used on the scheduled day): no refund.
Cancellation for health reasons, upon presentation of a medical certificate: full refund.
PACIFIC BLUE ADVENTURE reserves the right to cancel its services due to weather conditions or force majeure. Any cancellation initiated by PACIFIC BLUE ADVENTURE will result in a full refund of the cancelled services.